Pet Cue › Support

Support

We're happy to help: support@petcue.camera

Getting the shot

Point the rear camera at your pet and tap the shutter. With the auto-shutter on, the tap starts a hunt: Pet Cue plays a cue (AUTO picks the one your pet responds to best; you can also choose a cue in the cue strip), the shutter turns into a yellow stop button, and the photo is taken when your pet looks at the lens and holds still. When your pet loses interest, the next cue plays.

Perfect Shot (the default) hunts for one sharp photo. Each automatic photo is checked for blur at the eyes: a blurry one is kept and marked Blurry, and Pet Cue keeps trying. The first sharp photo ends the hunt with "Perfect shot". Tap the stop button to stop early; after a minute without a sharp photo it stops and tells you why (more light helps).

Multi-Shot is for a photo shoot: turn on MULTI in the camera menu (or More (...) > Multi-Shot). One tap then keeps going, a photo at every steady look and every moment, until you tap stop or three minutes pass. The count on the stop button counts the sharp photos.

The auto-shutter works on dogs and cats. It needs light and a face that fills a fair part of the frame: move closer or add light if it doesn't fire. If you see "Hold your iPhone steady" or "Waiting for your pet to hold still…", Pet Cue is waiting for a moment sharp enough to shoot.

No pet nearby?

Play this short clip full screen on another device and point your iPhone at it. Tap the shutter while the dog looks away: the cue plays, and the auto-shutter takes the photo when the dog turns to the camera.

Moments

During a Multi-Shot session with the auto-shutter on, Pet Cue also photographs head tilts, funny faces (a yawn, a tongue-out) and new poses, even when your pet isn't looking at the lens. Each caption names the moment. To switch a kind off, open More (...) > Moments.

Blurry photos

Photos marked Blurry are kept so you can see what happened; Pet Cue never counts them as the result. To clean up, open All Photos, tap Select, then Select Blurry Photos, and delete them. Photos you take by hand are not judged.

Cue and Auto-shutter

The paw button turns cues on or off; the AUTO button turns the auto-shutter on or off. Both on: a cue plays and the photo is taken at the look. AUTO only: a silent camera that waits for the look. Cue only: the cue plays and you take the photo.

Lock Screen camera

On iPhone, add the Pet Cue control to Control Center, to the Lock Screen (touch and hold the Lock Screen, then Customize), or to the Action button (Settings > Action Button > Controls). Press it while the iPhone is locked and Pet Cue's camera opens without unlocking. Photos taken there appear in the app the next time you open it.

On Android, add the Pet Cue tile to Quick Settings: it opens the camera over the lock screen.

Volume buttons

A volume button presses the shutter: it takes the photo, or starts and stops a hunt. To use the buttons for volume instead, turn off More (...) > Volume Buttons Take Photos.

Pets

Add as many pets as you like in More (...): each has a name, a kind (dog, cat, bird or other), its own cues and its own learning. The pet button on the camera switches between them. The auto-shutter needs a dog or a cat; for birds and other pets, cues work as usual and you take the photo.

Camera access

If you see "Camera access is off", tap Open Settings and turn on Camera for Pet Cue.

Saving to Photos

Open a shot and tap Save. If saving doesn't work, go to Settings, then Pet Cue, then Photos, and allow adding photos.

Sounds

Cue sounds play even in silent mode, because the sound is the cue. To shoot without cues, tap the paw button to turn cues off.

Starting over

To clear what Pet Cue has learned about the current pet, open the More (...) menu and tap Reset What Pet Cue Learned.

The Guide

More (...) > Guide explains every mode and button, how the auto-shutter decides, how learning works, and tips. See also the FAQ.

Contact

Email support@petcue.camera. Please include your phone model and what you tried.